Social Integration | Unified Customer Engagement Solutions

Value Highlights

Unified Inbox for China + Global platforms

Marketing automation across WeChat, WhatsApp, SMS, RedNote, Baidu

Ad performance tracking from China’s top platforms

Connect forms from Douyin, Baidu, RedNote directly into HubSpot

Why This Matters

We solve this with a single system: MsgBox + HubSpot.

Pain Points

Keep contacts, deals, products, and inventory updated across all platforms.

China social platforms operate in separate, closed ecosystems

Data cannot be synced natively with HubSpot

WhatsApp and WeChat teams use different tools

Lead data from Douyin / RedNote cannot flow into CRM

Hard to automate marketing across China + global channels

NetFarmer’s Strengths

Deep China Ecosystem Expertise

We understand China’s platforms: WeChat, WeCom, Xiaohongshu, Douyin, Baidu, and the rules behind them. We bridge them to global CRM workflows (HubSpot).

Official HubSpot Solutions Partner

End-to-end CRM, sales, and marketing automation across APAC + China.

MsgBox: A Central Integration Hub

Our proprietary integration layer links:

China social channels
WhatsApp + SMS
HubSpot CRM
AI Agent

Enterprise-grade compliance & data security

Designed for multi-region enterprises with data governance requirements.

Cases Study

Global company entering China

Use WhatsApp / WeChat to follow up international customers

China brand expanding overseas

Sync China ad leads to HubSpot for global sales teams

Cross-border ecommerce / B2B

Multi-channel pipeline view

Why it matters

With Msgbox, WeChat is no longer a separate silo.

All customer interactions—whether through WeCom or WeChat Official Accounts—flow into one unified hub for faster replies, better experiences, and clearer insights.

Unified Inbox

See all conversations at a glance across channels.