Services
With Msgbox, WeChat is no longer a separate silo.
All customer interactions—whether through WeCom or WeChat Official Accounts—flow into one unified hub for faster replies, better experiences, and clearer insights.
See all conversations at a glance across channels.
Smart routing to AI or CSRs keeps replies quick.
Track campaign traffic and performance effortlessly.
Set up the RedNote integration. Three simple steps to start collecting and syncing data.
Link your WeCom or WeChat Official Account to Msgbox in just a few clicks.
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All customer messages from WeChat flow automatically into your Msgbox inbox.
Respond directly from Msgbox and your customers receive the reply inside WeChat instantly.
