Integrations · WeChat

WeCom & WeChat

Integration

Integrate seamlessly with WeCom and WeChat Official

Accounts to manage chats, automate, and analyze campaigns.

Get Started

MsgBox

WeChat

WeCom

Analytics

CRM

WeCom

Business-grade messaging that connects employees and customers on WeChat.

Synced messages — all WeCom customer chats appear instantly inside Msgbox.
Create and manage service accounts.
Chat history archiving for a secure, searchable record.
Smart assignment to AI agents or CSRs.
Generate lead links to support campaigns.
Campaign traffic analysis and insights.

WeChat Official Account

Reach a broader audience with content, services, and support.

Automatic translation of conversations.
Smart assignment to AI agents or human reps.
Message template syncing for quick replies.
Scenario-based lead capture links.
Campaign traffic analysis and performance insights.

Why it matters

With Msgbox, WeChat is no longer a separate silo.

All customer interactions—whether through WeCom or WeChat Official Accounts—flow into one unified hub for faster replies, better experiences, and clearer insights.

Unified Inbox

See all conversations at a glance across channels.

Faster Responses

Smart routing to AI or CSRs keeps replies quick.

Better Insights

Track campaign traffic and performance effortlessly.

Quick Steps

How it works

Set up the RedNote integration. Three simple steps to start collecting and syncing data.

Connect

Link your WeCom or WeChat Official Account to Msgbox in just a few clicks.

Sync

All customer messages from WeChat flow automatically into your Msgbox inbox.

Respond directly from Msgbox and your customers receive the reply inside WeChat instantly.

Integrations · WeChat

WeCom & WeChat

Integration

Our Services

Why it matters

How it works

Ready to unify your WeChat?